assignemnet2

Compare and contrast critical incident technique from the past (See Flanagan, 1054) to to the contemporary. Discuss the following:

#1 Differences and similiarites between using the technique as proposed in 1954 to critical incident technique research within the past 4 years.
#2 In what ways can critical technique incident research address emering problems within an organization or industry. provide specific exaples. cite refer.