1. Provide a summary of the case or the article.
2. A. Problem or Opportunity Statement (aka. the Critical Issue). Provide a single
statement of the critical issue present in the case or article. If several issues are apparent,
identify them in priority order. Generally, several problems are all symptoms of one
overriding problem. Try to abstract up to the overriding problem after the symptoms are
i. i.e. The critical issue is
B. Critical Factors. If applicable (using bullet points) the key factors that give evidence that
there is a problem or opportunity condition. Identify them in priority order. Explain why
they are relevant.
ii. Critical Factor #1
iii. Critical Factor #2
iv. Critical Factor #3
3. If you writing about a case, at the end of the case, there are several questions provided by
the author. Copy the questions down (single-spaced) and provide your answers to those
questions (double-spaced). Answers must be clear and grammatically accurate., and attach
hard copy of the supporting references to your writing.