Prepare a 2-3 page case study that summarize the Southwest Airlines Way: The Power of Relationships for Superior Performance
Choose two Southwest Practices for Building High Performance Relationships. Present a summary of your findings from the document and analyze what you found most useful from the document.
Be sure to include additional research and resources to support your case study.
Use current APA formatting. This includes a title page, header, restatement of the title on the top line above the introductory paragraph, a reference page, and all in-text and reference citations.